Red circle with white cross
| A red circle with a white cross means that a file or folder cannot be synced. You can see this in File Explorer or by the OneDrive icons in the notification area. In the notification area, click the blue or white OneDrive icon for more information about the issue. Read how to get more helpFix OneDrive sync issues. |
Gray OneDrivecloud icon with a crossed out line
| A grayed out OneDrive icon with a slash through it means you're not signed in or the OneDrive installation didn't complete. Press Annotation:If you get the error message "You're already syncing a personal OneDrive on this computer," follow the steps toRemove the link and reconnect your account. |
OneDrive stop icon
| The pause icon over the OneDrive or OneDrive for work or school icon means your files aren't currently syncing. To continue syncing, select the appropriate OneDrive icon in the notification area or menu bar areaJustand thenResume syncing. learn more aboutPause and resume syncing in OneDrive. |
OneDrive icon with sync arrows
| The circular arrows above the OneDrive or OneDrive for work or school notification icons indicate that the sync is in progress. This also applies when you upload files or when OneDrive syncs new files from the cloud to your PC. Sync icons can also appear online at OneDrive.com. OneDrive is also looking for other file or folder changes and may show "Processing Changes". If OneDrive shows "Processing changes" for a long time, it may be because you have an online file open, a very large file is syncing, or many files are stuck in a queue. Read on to solve these problemsOneDrive stuck on "Processing changes".. If you see the pending sync icon in File Explorer, read onOneDrive stuck on "Sync Pending".. |
Red with white barOneDriveicon
| If you see a red No Access style icon over your OneDrive icon, it means your account has been locked. Read more about what to doif your OneDrive account is locked. |
Yellow exclamation markOneDriveicon
| If you see a yellow warning triangle over your OneDrive or OneDrive for work or school icon, it means your account needs attention. Select the icon to view the alert in Action Center. |
Files with this icon will not be synced
| This icon might appear when you sign in to OneDrive with a work or school account. This means your administrator has blocked syncing of certain file types. Most commonly, Outlook data files get blocked. If you also sign in to OneDrive with a personal account, the same limitations apply. Learn how to remove oneOutlook-PST-Datendatei von OneDrive. |
Person icon next to a file or folder
| If you see a "people" icon next to your OneDrive files or folders, it means the file or folder has been shared with other people. Learn more about changing sharingShare OneDrive files and folders. |
Blue cloud icon
| A blue cloud icon next to your OneDrive files or folders indicates that the file is online-only. Files available only online do not take up space on your computer. You cannot open online-only files if your device is not connected to the Internet.Learn more about OneDrive Files On Demand |
Green tick symbols
| When you open an online-only file, it downloads to your device and becomes aavailable on siteFile. You can open a locally available file at any time, even without internet access. If you need more space, you can revert the file to online only. Right-click the file and select "Free up space". Learn more about OneDrive Files On Demand |
Solid green circle with the white check mark
| Files that you mark as "Always keep on this device" have the green circle with the white check mark. These always-available files are downloaded to your device and take up storage space, but are always there for you, even when you're offline. Learn more about OneDrive Files On Demand |
Gray X on desktop icons
| This isn't a OneDrive icon, it's a corrupted Windows shortcut icon. If you see a gray X over your Windows desktop shortcuts, try these tips:
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padlock icon
| OneDrive shows a padlock icon next to the sync status if the file or folder has settings that prevent it from syncing. learn more aboutRestrictions and restrictions on syncing files and folders. |
Why do I have two OneDrive icons?
| If you're signed in to the OneDrive sync app with both a work and school account and a personal account, you'll see two OneDrive sync icons. The blue is for your work or school account, the white is for your personal account. LearnHow to add an account in OneDrive. |
Chain icon on a folder
| A chain or link icon over a folder means it is a shortcut to another shared folder. |
Brown box on desktop icons
| A brown border over your Windows desktop icons can be caused by a problem with Windows Explorer. Restart Windows Explorer to fix the problem:
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link arrow
| If you see shortcut play on files that are not shortcuts, the solution is to restart Windows Explorer. Restart Windows Explorer to fix the problem:
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Annotation:You will soon see updates to Files On-Demand icons on macOS 12.1 Monterey. With the latest updates, you can see all your files in Finder in the Location section of the sidebar and get new information about each file.Learn more.
Black circle with white cross
| A black circle with a white cross means that a file or folder cannot be synced. Mac users see this in the Finder or on the OneDrive menu bar icons. Click the OneDrive icon in the menu bar for more information about the issue. Read how to get more helpTroubleshooting OneDrive syncing on a Mac. |
Gray OneDrivecloud icon with a crossed out line
| A grayed out OneDrive icon with a slash through it means you're not signed in or the OneDrive installation didn't complete. Usewinnervonheadlightfor starting OneDrive. Annotation:If you get the error message "You're already syncing a personal OneDrive on this computer," follow the steps toRemove the link and reconnect your account. |
OneDrive stop icon
| The pause icon over the OneDrive or OneDrive for work or school icon means your files aren't currently syncing. To continue syncing, select the appropriate OneDrive icon in the notification area or menu bar areaJustand thenResume syncing. learn more aboutPause and resume syncing in OneDrive. |
OneDrive icon with sync arrows
| The circular arrows above the OneDrive or OneDrive for work or school notification icons indicate that the sync is in progress. This also applies when you upload files or when OneDrive syncs new files from the cloud to your PC. Sync icons can also appear online at OneDrive.com. OneDrive is also looking for other file or folder changes and may show "Processing Changes". If OneDrive shows "Processing changes" for a long time, it may be because you have an online file open, a very large file is syncing, or many files are stuck in a queue. Read on to solve these problemsOneDrive stuck on "Processing changes".. If you see the pending sync icon in File Explorer, read onOneDrive stuck on "Sync Pending".. |
Red with white barOneDriveicon
| If you see a red No Access style icon over your OneDrive icon, it means your account has been locked. Read more about what to doif your OneDrive account is locked. |
Files with this icon will not be synced
| This icon might appear when you sign in to OneDrive with a work or school account. This means your administrator has blocked syncing of certain file types. Most commonly, Outlook data files get blocked. If you also sign in to OneDrive with a personal account, the same limitations apply. |
Person icon next to a file or folder
| If you see a "people" icon next to your OneDrive files or folders, it means the file or folder has been shared with other people. If there is a line under the share icon, it means the file is on the device. Learn more about changing sharingShare OneDrive files and folders. |
Blue cloud or cloud with arrow icon
| A blue cloud or a cloud with an arrow next to your OneDrive files or folders indicates that the file is online-only. Files available only online do not take up space on your computer. You cannot open online-only files if your device is not connected to the Internet.Learn more about OneDrive Files On Demand. |
Green tick symbols
| When you open an online-only file, it downloads to your device and becomes aavailable on siteFile. You can open a locally available file at any time, even without internet access. If you need more space, you can revert the file to online only. Right-click the file and select "Free up space". Learn more about OneDrive Files On Demand. |
Solid green circle or underlined gray panel
| Files that you mark as "Always keep on this device" have a solid green circle or an underlined gray check mark. These always-available files are downloaded to your device and take up storage space, but are always there for you, even when you're offline. Learn more about OneDrive Files On Demand. |
padlock icon
| OneDrive shows a padlock icon next to the sync status if the file or folder has settings that prevent it from syncing. learn more aboutRestrictions and restrictions on syncing files and folders. |
Why do I have two OneDrive icons?
If you're signed in to the OneDrive sync app with both a work and school account and a personal account, you'll see two OneDrive sync icons.
LearnHow to add an account in OneDrive.
Blinkendes OneDrive-Symbol in Android
| The OneDrive cloud icon may appear briefly in your Android notifications as part of the normal upload process. Read more about how youUse OneDrive on Android. |
Three little blue lines
| The twinkling marks (three small blue lines) next to a file or folder indicate that the file is new. |
Three squares icon next to "Owner" or "Can edit"
| The triangle icon next to an album indicates a shared collection of files. You see this regardless of whether the files belong to you or whether they have been shared with you. learn more aboutAdd shared folders and sync them with OneDrive. |
diamantikon
| The blue diamond icon appears in the OneDrive.com toolbarYour current subscriptionwith OneDrive or Microsoft 365 and how much storage space you used. If you don't have a plan, select the icon to see what plans are available. |
Chain icon on a folder
| A chain or link icon over a folder means it is a shortcut to another shared folder. |
FAQs
What do the symbols in OneDrive mean? ›
The circular arrows over the OneDrive or OneDrive for work or school notification icons signify that sync is in progress. This includes when you are uploading files, or OneDrive is syncing new files from the cloud to your PC. Sync icons may also be seen online in OneDrive.com.
What are the cloud icons in OneDrive? ›A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don't take up space on your computer. You can't open online-only files when your device isn't connected to the Internet.
Where are OneDrive icons? ›On a PC, you should see a white or blue OneDrive cloud icon in the notification area, at the far right of the taskbar. You might need to click the Show hidden icons arrow next to the notification area to see the OneDriveicon. If the icon doesn't appear in the notification area, OneDrive might not be running.
How do I know if OneDrive is syncing? ›Observe the OneDrive icon (the cloud on the right-hand side of your windows toolbar). This will show as in the image below to indicate it is not syncing. If the OneDrive icon shows as spinning, this indicates it is syncing.
What do the circular arrows mean in OneDrive? ›Cloud icon with arrows forming a circle — Indicates that a file is currently syncing.
What does the sync symbol look like? ›A solid grey circle with a white cloud icon means your file or folder is fully synced and online-only. “Synced” means that any changes you made to this file or folder are reflected everywhere you access your files in Dropbox.
What do the cloud icons mean? ›Android. The cloud icon sits in the top blue bar, to the right of the Line2 logo. When you see it, that means you are connected to a data connection (either WiFi or your cellular data) and your calls will be placed over that data connection.
What is the brown icon on OneDrive files? ›The brown box icon overlays are generated by OneDrive and indicate you are not logged into OneDrive on your PC. When an employee leaves the organization, the organization usually will unassign the license and can also delete the account.
What does the cloud with the exclamation mark mean in OneDrive? ›This status (a Blue or Grey cloud with a yellow triangle and black exclamation mark in the bottom right-hand corner) means that OneDrive is in an error state that requires your attention.
What are the two OneDrive icons? ›Well-known member. I guess one icon is for Quick Access (and can be removed) and the other is for accessinf OneDrive when you don't have it in the Quick Access. Both should open the same thing. You can just remove it from Quick Access (right-click and select Remove from Quick Access) so you don't have it twice.
What is the difference between cloud and green tick in OneDrive? ›
A blue cloud icon is an online-only file. It is not taking up any space on your device. To access a blue icon file, you need to download the file, which means you need an internet connection. After opening a blue cloud icon, it will automatically change to a Green tick icon.
What do the status icons mean in File Explorer? ›Icons next to each file or folder indicate whether it is stored only on the web (the cloud icon) or on your PC as well (the checked circle icon). If you double-click a file in File Explorer that's on your PC or in both locations, you open it from your PC.
What triggers OneDrive to sync? ›The OneDrive sync app uses Windows Push Notification Services (WNS) to sync files in real time. WNS informs the sync app whenever a change actually happens, eliminating redundant polling and saving on unnecessary computing power.
Does OneDrive constantly sync? ›At times, OneDrive can annoy users because of its sync error, such as OneDrive keeping syncing one file, or OneDrive not syncing, and so on. Commonly, OneDrive constantly syncing is due to program error or Windows conflicts. No matter what problem you have, you need to stop OneDrive syncing.
How do I tell OneDrive which folders to sync? ›On your work computer, right click the blue cloud OneDrive icon on the Taskbar Tray, and then click Settings> click the Account tab> choose Folders link. Check the folders you would like to automatically update between your devices and then click OK.
What do the two arrows on my files mean? ›If that is two blue arrows facing each other at the top right of the icons, that indicates that folder, or disk is compressed, you can right click the folder or drive and select Properties and turn off compression . . 2.
What circle arrows mean? ›Arrows – RECYCLED
It is a symbol used on packaging in many European countries and signifies that the producer has made a financial contribution towards the recovery and recycling of packaging – NOT that the packaging is recyclable.
Compressing files
When files or folders are compressed, they appear as having two blue arrows overlaid on the icon. Depending on your File Explorer settings, you may see icons that look larger or smaller.
In terms of purpose, backup is done to keep a copy of the file at another location, which prevents the loss when files are deleted or corrupted at the source location. However, sync is designed to keep the same files at different locations.
How do I know if sync is on? ›When you open your Chrome browser, you should see your account in the top right corner. If you don't see your name here OR it says paused, click on your name to see this screen: Make sure it says Sync is On.
Should my sync be on or off? ›
If you turn off sync, you can still see your bookmarks, history, passwords, and other settings on your computer. If you make any changes, they won't be saved to your Google Account and synced to your other devices. When you turn off sync, you'll also be signed out of other Google services, like Gmail.
What does the cloud and arrow symbol mean? ›It's an indication that the content or app you're looking at is not stored locally, but can be downloaded from the cloud. Tap it to download it. Show more Less.
What is the little cloud with arrow? ›Files that are online-only will have a gray cloud and arrow icon next to them, while files that are saved to the local drive will have no icon next to them—they'll appear just like any other file on disk.
What does cloud with up arrow mean? ›If you see a cloud icon next to a file with an arrow, that means either the file is on iCloud Drive, but not stored locally on your computer's drive at the moment (down arrow), or it is stored on your local drive, but hasn't been synced up to iCloud yet (up arrow).
What does turning off OneDrive do? ›You won't lose files or data by unlinking OneDrive from your computer. You can always access your files by signing in to OneDrive.com.
Why is everything on my computer on OneDrive? ›In Windows 10, OneDrive is the default save location for your files and documents. This means new documents or files are automatically saved to OneDrive unless you opt to save them to a different location on your PC.
How often does OneDrive sync? ›Do you know how often does OneDrive sync? The OneDrive client usually automatically detects the changes and then sync continuously in the background. And OneDrive for Business synchronizes files approximately every 10 minutes.
How do I force OneDrive to sync? ›- Click the Finder icon.
- Click the Applications folder.
- Double-click on the OneDrive icon to open the application.
- Once the app is open, initiate the force sync by clicking the Sync tab and then selecting the Force Sync option.
To reset the OneDrive desktop sync app in Windows
Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window.
- Go to Settings > Applications > Manage Applications. Choose OneDrive here.
- On this page, press the Force Stop button.
- After that, go to Storage & cache to Clear storage and Clear cache.
Why are my documents not syncing with OneDrive? ›
If your OneDrive is not syncing, then visit its Settings and click on the “Office” tab. From here, you need to un-check the option of “Use Office to sync Office files that I open” and save your selection by clicking the “Ok” button. Restart the drive again to fix this issue.
Can Microsoft see what is on my OneDrive? ›We'd like to explain that your OneDrive is your personal OneDrive site. Unless you share the files to others, otherwise others can't access to your personal site include the IT admin.
How can I tell if someone has viewed my OneDrive? ›- Find the file that you would like to check.
- Hover your cursor over the file name.
- When the information pop up opens, viewers of the file will be listed at the bottom.
Suspicious activity monitoring - To prevent unauthorized access to your account, OneDrive monitors for and blocks suspicious sign-in attempts. Additionally, we'll send you an email notification if we detect unusual activity, such as an attempt to sign in from a new device or location.
Is Microsoft cloud the same as OneDrive? ›OneDrive is the Microsoft cloud service that connects you to all your files. It lets you store and protect your files, share them with others, and get to them from anywhere on all your devices.
What is the meaning of file icons? ›An icon is a small graphical representation of a file, folder, or application. Icons provide a way to interact with something on your computer by first selecting its icon and then issuing a command — deleting a file, moving one to another folder, or double-clicking one to open it.
What are the icons in the status bar? ›Android Status Bar icons are notifications in the graphical user interface (GUI) from apps running on your device. These notifications can contain text, graphics, and even controls.
What represents files with icons? ›Answer: Your computer represents files with icons. By looking at a file's icon, you can tell at a glance what kind of file it is.
Does OneDrive automatically backup? ›Effortless backup
Set up PC folder backup and OneDrive will automatically back up and sync all the files in your Desktop, Documents, and Pictures folders.
The OneDrive sync app checks for available updates every 24 hours when it's running. If it has stopped and hasn't checked for updates in more than 24 hours, the sync app will check for updates as soon as it's started. Windows 10 also has a scheduled task that updates the sync app even when it's not running.
Is it safe to keep everything on OneDrive? ›
Is OneDrive Safe? Generally speaking, Microsoft OneDrive is as safe as any other cloud storage platform. The platform provides encryption for data shared and stored on it. However, OneDrive is exposed to the same security risks that threaten other cloud applications with similar capabilities.
Should I disable OneDrive sync? ›Should I Disable OneDrive? If you have a different cloud storage provider or a poor internet connection, you may find it beneficial to disable OneDrive. Given how easy it is to temporarily stop your files from syncing, there's no good reason to not do it.
Does closing OneDrive stop syncing? ›Quit OneDrive app. Simply closing OneDrive app is also a way to stop it from syncing. To quit the OneDrive app, you can just click OneDrive icon in the system tray and select “Quit OneDrive” in above more pop-up menu.
How do you know if all files are synced to OneDrive? ›How do I know if my file is being synced? Check the little icon in the bottom left corner. If it has a green circle with a white checkmark, it is being synced to the cloud.
How do I stop OneDrive from syncing important folders? ›- Select the OneDrive for work or school icon. in the Windows notification area at the bottom of your screen, and then select the Settings icon. ...
- Select Settings.
- Select Account and then select Choose folder.
- Select the folder you want to stop syncing, and then select OK.
This is a simple indicator to tell you that the file has been compressed, meaning that the file size is smaller and easier to transfer. To some users, this indicator is rather annoying.
What do the cloud symbols mean? ›Once you get to the folder, you'll see little icons next to your files and folders: A blue cloud icon indicates it's available only online, a green tick indicates available locally, and a solid green tick means a file or folder is always available locally (so OneDrive won't ever remove the local copy). Most Popular.
Why is my OneDrive not syncing? ›If your OneDrive is not syncing, then visit its Settings and click on the “Office” tab. From here, you need to un-check the option of “Use Office to sync Office files that I open” and save your selection by clicking the “Ok” button. Restart the drive again to fix this issue.
How do I clean up OneDrive on my computer? ›- On your taskbar, select File Explorer. .
- Select your OneDrive folder, select the items you want to delete, and press the Delete key on your keyboard.
That icon overlay means OneDrive is syncing those files to the cloud, a red X would mean Onedrive cannot sync a file. Do you use OneDrive, or do you want to stop using OneDrive?
Why are some files highlighted blue? ›
Blue files and folders are compressed. (Right click, Properties > Advanced). This answer is provided “as-is.” You bear the risk of using it. Was this reply helpful?
What does a blue circle next to a file mean? ›The blue circle with rotating arrows means individual files and folders are in the process of syncing to Dropbox. Once the syncing process is finished, you'll see a green circle with a check mark. next to your files. You can find more info about the syncing icons here.