As a global brand, Fitbit is a well-known manufacturer of smart watches. All smartwatches have some common issues, Fitbit Versa watches are no different. The best we can do to fix these issues is a hard reset.
Do you use the Fitbit Versa Smartwatch? So how to reset Fitbit versa smartwatch? We made this easy. Linger.
Here we have provided all the reset processes for the Fitbit Versa models from 1 to 3.
Fitbit vice versa
You can get so many smartwatch brands in the market on a budget. But when it comes to budget, extra battery life, and performance, the Fitbit versa wins the race. So for an affordable price, one Fitbit device is more than enough. It has already published its verses 1, 2 and 3. And beupcoming modelis Fitbit Verse 4 which comes with more features.
Now we're here to give you the right guide to troubleshooting your Fitbit device. If you're having trouble with this, a reboot/reset may fix the problem.
Contents hide
1 Reset Fitbit Versa: How To and Troubleshooting
1.1 Start Fitbit Versa:
1.2 How to factory reset the Fitbit Versa:
2 How do I reset an unresponsive Fitbit?
2.1 How to restart an unresponsive Fitbit Versa smartwatch
2.2 How to factory reset an unresponsive Fitbit Versa smartwatch
3 What if Fitbit Versa won't reset?
3.1 Make sure the battery is charged
3.2 Make sure there is no physical damage
3.3 Contact customer service
4 Why do I need to reset my Fitbit Versa?
4.1 Slow Performance/Hangs
4.2 Does not ignite
4.3 Doesn't charge
4.4 Not working properly
4.5 For Resale
5 frequently asked questions:
5.1 What happens if I factory reset my Fitbit versa?
5.2 How to configure Fitbit Versa after reset?
5.3 How do I force restart my Fitbit Versa 2?
5.4 How to reset the Fitbit versa 2 calories?
6. Conclusion
Reset Fitbit Versa:Guide and troubleshooting guide
There are two types of reset that you can follow. One is soft reset or reboot or reboot. And another one is Hard Reset/Factory Reset. In this part, we will share with you both the reboot and reset instructions. Follow our steps accordingly to solve your problem.
As you know, Fitbit Versa also has 3 specific models. They are Fitbit Versa, Versa 2 and Versa 3. And the reset process is almost the same for all. Let's see how you do it.
Restart Fitbit Versa:
- open settings".
- Scroll down and open About (on Versa 3, under the About option is the Shutdown option)
- Tap on Disable and confirm to turn it off.
- Press and hold the right button for about 8 seconds to turn it on. (Versa 3 has a haptic button on the left. Press that button).
To factory reset Fitbit Versa:
- open settings".
- Scroll down and open About.
- Scroll and tap on “Factory Reset”.
- Confirm to reset.
How do I reset an unresponsive Fitbit?
If your device does not turn on orthe screen goes black, then use the physical buttons to restart and reset the Fitbit Versa.
How to restart an unresponsive Fitbit Versa smartwatch
- Press and hold the left button for 10-15 seconds.
- When the Fitbit logo appears, release the button.
- Now wait for the restart process to complete.
How to factory reset an unresponsive Fitbit Versa smartwatch
If your version of Fitbit is not running, you will need to perform the factory reset process using the physical back button.
- Press and hold the back button on the watch for about 8 seconds.
- When the Fitbit logo disappears, release the button.
- After 1-2 seconds, press and hold the back button.
- When you feel a longer vibration, release the button.
- Now wait for the factory reset to start.
What if Fitbit Versa won't reset?
If your Fitbit Verse is still not responding after trying all of the reset options above, but it's not even a working reset, follow the tips below.
Make sure the battery is charged
If your Fitbit versa battery is empty, your device will not turn on. In this case, connect your watch to a charger and leave it for 2-3 hours. Once the battery is charged, it should turn on. Press and hold the power button for 6-7 seconds to turn it on manually.
Make sure there is no physical damage
Is your watch broken or damaged in any way? If so, then it won't work. Take it to Fitbit Customer Service or have it replaced. We recommend going with a new one. However, Fitbit Versa 4 is expected to launch in August 2022. So you can wait for the release of Versa 4.
Contact the customer support
If your Fitbit Versa device does not have a hardware problem, your best bet is to contact customer service. Tell them about the problem. They will tell you what to do next.
Why do I need to reset my Fitbit Versa?
After using a device for a long time, some problems started appearing with it. And we do a reboot or factory reset. Fitbit's Versa watches don't fall outside of that range. Additionally, there are some other reasons associated with Fitbit Verse resetting. What are you? Let's see.
Slow performance/hang
If your Fitbit Versa is suddenly running slow or is lagging a bit, internal software bugs are the cause. After running for a long time, this problem occurs with some junk files. In this case, a reset can help.
Does not ignite
If your Fitbit versa won't turn on or the screen stays black, restart or reset it to refresh its internal data.
Doesn't charge
The likely cause of your Fitbit device not charging is a power or connectivity issue. But if the connection is fine and it still won't charge, restart or reset it.
Will not behave properly
Sometimes the Fitbit watch stops measuring heart rate and other functions. You may find that data such as heart rate and calories are not measured correctly. It can also show the wrong date and time even if all the functions are set correctly. In this case, a reboot or reset is a crucial step.
For resale
If you resell your Fitbit Versa to another buyer, you must erase any data previously stored on it. In this case, a factory reset is a must.
Frequently asked Questions:
What happens if I factory reset my Fitbit versa?
After a factory reset, all saved data that isn't synced to the Fitbit account will be erased. Also, all settings on your device will be reset. So if you don't want to lose your saved data, perform a soft reset or reboot.
How do I set up Fitbit Versa after a reset?
Set up your Fitbit Versa after the resetto sync againwith the Fitbit account. In order to do this-
- Remove your Fitbit Versa from your phone's Bluetooth settings
- Now restart your phone
- Connect the Versa to the charger and place it near the router.
- Download the firmware via WiFi.
- Now open the Fitbit mobile app and log in to your account.
- Under Add a device, select Versa.
- Say "Yes" when asked "Would you like to replace the previous device?".
- Finally, follow the on-screen instructions.
How do I force restart my Fitbit Versa 2?
How to reset fitbit versa 2 calories?
Press and hold the back button on your watch for 10 seconds. The calorie count should reset automatically. However, a simple reboot can help you with that.
Diploma
Hope you know how to reset your Fitbit Versa device. In addition, we have discussed some other related issues to use your device smoothly after reset. So reset and use.
Don't forget to let us know how it's going?
FAQs
Troubleshooting Fitbit Versa - Reset Pro? ›
Soft reset
Press and hold the button or buttons on your Fitbit smartwatch for 10 seconds. These are on the back or on the side. Some Versa models don't have physical buttons, but touch buttons on the side of the watch case. Release the button when the Fitbit logo appears on the screen.
Soft reset
Press and hold the button or buttons on your Fitbit smartwatch for 10 seconds. These are on the back or on the side. Some Versa models don't have physical buttons, but touch buttons on the side of the watch case. Release the button when the Fitbit logo appears on the screen.
- Long press the watch button for hardware reboots.
- Wait till the Fitbit logo appears on the screen and release the bottom right button only.
If your Fitbit doesn't respond when you tap it, it may be because the device needs to be restarted or updated. Sometimes devices just need a little lift to get back where they should be. Sometimes Fitbits requires a restart to work properly; other times, there are simpler solutions to get your device responsive again.
Why has my Fitbit stopped working? ›A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.
What to do with old Fitbit that doesn t work? ›- Before you recycle your Fitbit device, we recommend that you erase or factory reset it to protect your personal information. ...
- Request a free shipping label from our third-party recycling partner (in association with Google).
While many Fitbit devices work optimally in different conditions for up to two years, these are some tips to make your Fitbit work better for longer.
Why won't my Fitbit turn on or charge? ›Clean the Fitbit. If your Fitbit has been in storage for a while or is subjected to dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Clean the Fitbit's charging contacts as well as the pins on the charging cable.
How do I reset my Fitbit Versa without the app? ›Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.
How long does it take for Fitbit Versa to factory reset? ›In order to do the factory reset, please do the following: On the watch, hold all three buttons for about 10 to 12 seconds.
Why is the button on my Versa not working? ›
Many times, the power/back button on your watch is stuck and that's why pressing it doesn't turn on the Fitbit device. To fix it, press the button multiple times repeatedly for 10-15 seconds to release it. Then press and hold it for 10-20 seconds to turn on the watch.
Why is my Fitbit versa screen not working? ›If your Versa has a black screen, try restarting it. In case, it wasn't fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you're still experiencing difficulties, contact our Support team, they'll be happy to assist you.
How do I get my Fitbit versa to work? ›Press and hold the buttons on Versa for a faster way to access certain features, see notifications, and open apps. Hold the back button for 2 seconds to activate Fitbit Pay (on Fitbit Pay-enabled watches), music controls, notifications, or certain apps.
How do you reset a Fitbit that is not syncing? ›- Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
- On your phone, go to Settings. Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app and try to sync your device.
- If your device doesn't sync, restart it.
Insert your Fitbit into its charger and plug it into a USB port. For about 8 seconds, press and hold the physical button on the left. Your Fitbit has restarted when you see a smiley icon and the tracker vibrates. You are now ready to use it again.
Why is my Fitbit not working? ›A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.
What causes Fitbit to stop syncing? ›Make sure your Fitbit device software and your smartphone's software are both up to date. Check whether your smartphone has a WiFi or cellular data connection. Ensure your WiFi and Bluetooth are not enabled simultaneously; otherwise, it can prevent your Fitbit from syncing. Sync your Fitbit to one device at a time.
Why does my Fitbit versa screen go blank? ›If your Versa has a black screen, try restarting it. In case, it wasn't fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you're still experiencing difficulties, contact our Support team, they'll be happy to assist you.
Why is my Fitbit versa stuck on logo? ›On the device, hold all three buttons for about 10 to 12 seconds. When the Fitbit logo disappears, quickly release the bottom right button, continuing to hold down the left and top right buttons (releasing the bottom right button as soon as the logo disappears is time sensitive).
Why is my Fitbit versa 2 screen not working? ›If your Versa 2 display is unresponsive, try restarting it by doing the following: Press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.
Why is my Fitbit not turning on or charging? ›
The pins on the device or charging cable are dirty. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device? The USB port or outlet is faulty.
Why won't my Fitbit turn on when I tap it? ›FIX: If you long press the side button you see 3 options, you likely enabled SLEEP by mistake, just press that and SCREEN WAKE will enable again!